ABOUT US
About PetHaven
We got tired of watching cats walk away from water.
Every fountain we'd ever bought did the same thing.
Worked for a fortnight. Then our cats stopped using it.
So we'd clean it harder. Change the filter early. Buy a better one.
Same thing again.
We thought it was our cats.
It wasn't.
It was the plastic. Plastic scratches within weeks, and a film builds down inside those scratches that no sponge can reach.
You can't see it. You can't smell it.
Your cat can.
Steel doesn't scratch the way plastic does. So there's nothing for the film to hold onto.
So we made the one we couldn't find.
Steel all the way through. Bowl and tank both.
Not a steel lid sitting on a plastic tub, which is what half of them turn out to be when you look underneath.
That's it. That's the whole company.
What we care about
Three things we won't budge on.
It has to still work in six months
Anything works for a fortnight. We only care what your cat is doing on day sixty, because that's where every other fountain gave up.
We tell you the truth about your cat
She isn't fussy. She isn't difficult. She's telling you something about the water, and we'd rather explain it properly than sell you another plastic one.
No catches, ever
No subscription. No auto-renewal. Filters when you want them. And a full year to send it back if she never takes to it.
Made for British homes. Shipped from the UK, tracked, free.
We're a small team.
Us, and the cats who made us do this.
There's no call centre. If you email us, one of us reads it.
And if your cat doesn't take to it, we'd honestly rather refund you than have another fountain end up in a cupboard.
There are enough of those already.
Come and see the one we made.
See the KittySip fountain →Free tracked UK delivery · 365 days to send it back