Our Story

Established Since 2012, after 7 fullfilling years our store was closed due to the pandemic in Sydney. But it was a blessing in disguise!

We shifted online and making customers happy worldwide selling our top rated products at an even more affordable price.

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Since 2011, pet owners have relied on us to provide high-quality products that enhance their pets' lives. Heres what they say...

  • ★★★★★

    Amazing Customer Support

    I can't say enough about the fantastic customer support! I had a question about my order, and they went above and beyond to help me out. Not only did they respond quickly, but they made sure I was completely satisfied with my purchase. It's rare to find a company that genuinely cares about their customers, but PetHaven does. I’ll definitely be a repeat customer!

    Stephanie B.

  • ★★★★★

    Fast Delivery

    I was amazed at how quickly my Pup Cup arrived! I ordered it on a Monday and by Wednesday, my dog was already playing with his new favorite toy. The fast delivery meant I didn’t have to wait long to see the joy on his face. PetHaven has won me over with their speedy service—no more waiting around for doggie happiness!

    Mikayla M.

  • ★★★★★

    Quality Products

    The quality of PetHaven's products is outstanding. I’ve bought dog toys before that didn’t last a week, but the Relief Otter is different. It’s durable, well-made, and still looks as good as new after weeks of use. The attention to detail and care that goes into their products is clear. My pup and I are both thrilled with this purchase!

    Jenna D.

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  • Cat

    Uncover our selection for cat - a thoughtfully curated array of premium offerings... 

  • Dog

    Explore our selection for dog – a tail-wagging assortment of premium products for... 

How Can I Return My Order?

Please email us at info@shoppethaven.co and we will happily send the return address immediately and answer any of your inquiries.

When Will I Get My Order?

It mainly depends on where you are located.

1.)Processing time can be 1-3 days.

2.)Delivery time can be 7-14 days.

Do You Donate?

Yes! Every year we gift hundreds of dog and cat supplies to a selected animal welfares.

Frequently Asked Questions

If you still have any questions please email us at info@pethaven.co. Average response time: 24hr

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